Since 2021, the use of ride-sharing services (commonly referred to as "uberization") has significantly transformed mobility patterns in Cameroon, particularly in the city of Douala. This study examines the extent to which this phenomenon aligns with the National Urban MobilityPolicy and the Urban Mobility Plan of Douala. The objective is to enhance the efficacy of numeric solutions in addressing the mobility challenges prevalent in the Sub-Saharan countries. To this end, we have conducted a study investigating the challenges and potential of digital urban transport platforms in Douala town. Our methodology involved a literature review to contextualize the state of urban transport prior to the uberization, surveys and interviews were conducted to understand the perceptions of uberization of urban transport and its impact. In the near term, several positive effects have been identified.
These include increased mobility, enhanced employability for low-skilled workers, and improvements to the legal framework governing urban transportation. Additionally, the use of digital technology for economic activities, even those not directly related to transportation, has been enhanced. However, traditional transport operators have expressed significant opposition, citing unfair competition as a concern. A long-term analysis of the sector reveals that failure to implement a reorganization plan will result in a range of adverse consequences, including environmental degradation, traffic congestion, tax evasion, inadequate data management, and job insecurity, particularly among taxi drivers. In order to align the uberization phenomenon with Cameroon’s vision of sustainable mobility as well as with the objectives outlined in Douala’s Urban Mobility Plan, we have proposed seven major action : limiting the number of vehicles per platform, amending the labour legislation, improving operational addressing, taxing profits and advertising revenue, requiring a specific license for digital transport drivers, introducing targeted measures for vulnerable groups, and establishing a national framework for data protection.
MBIA AYI

Uberization , Transport , Urban , Taxi , Douala